Please search the abbreviations by using the alphabet links above.

The purpose of this tool is to list and define abbreviations used within the supply chain, logistics and Enterprise Resource Planning (ERP) areas. Please Email any terms that you think are missing or where the definition is incorrect. All suggestions will be credited. This work is copyrighted. 

 
QA
Quality Assurance; the planning and definition of quality procedures.
 
QAD
Quality Assured Delivery - where the logistics partner takes responsibility for quality.
 
QC
Quality Control; the execution of quality procedures.
 
QCM
Quality Control Management.
 
QCO
Quick Change Over
 
QFD
Quality Function Deployment - a product design and deployment technique
 
QM
Quality Management
 
QoE
Quality of Experience - a way of expressing a customers full experience of a supplier and not just the product it sells.
 
QOTIF
Quality On Time In Full - variant of OTIF - Every order is delivered complete, on-time and to the correct quality. An item missing or an order line a day late is a 100% failure.
 
QR
Quick Response - A strategy widely adopted by general merchandise and soft lines retailers and manufacturers to reduce retail out-of-stocks, forced markdowns and operating expenses. These goals are accomplished through shipping accuracy and reduced response time. QR is a partnership strategy in which suppliers and retailers work together to respond more rapidly to the consumer by sharing point-of-sale scan data, enabling both to forecast replenishment needs.
 
QRM
Quick Response Manufacturing -
concentrates on lead time reduction as the main performance measure and recommends reducing bottleneck (critical resource) utilization to 80% [Centre for Quick Response Manufacturing, University of Wisconsin-Madison].